Customer service no doubt is part of the core foundation holding a business together, and an organization that wish to make progress & beat the competition must satisfy there customers.

Remember: “CUSTOMER IS KING”

from hein on wine

However, attending to customers can be monotonous, hence the solution is to automate some of the FAQs answers. Using chatterbot, the bot(Ultrabot) will use logical and best match to return likely answer.

Moreover, the chat_bot has option that automatically dial the company’s contact incase of questions with no matching answer. The bot can also be upgraded using reinforcement learning whereby it learns and get better from answers provided by the company.

from callcentrehelper.com

STEPS

• Check the chat_bot out here

• Toggle the sidebar and click ‘start_chatting’

• Interact with bot by typing your message in box

Built and deployed with Chatterbot, Streamlit and Heroku

Check my Github for Source code THANK YOU